Return Policy
Refund & Return Policy
All Utopic Dream items are made-to-order specifically for you. Due to the custom nature of our products, we do not accept returns or exchanges on items that meet quality standards.
WE DO ACCEPT RETURNS/EXCHANGES FOR:
- Manufacturing defects
- Incorrect items shipped
- Damaged items during transit
TIMELINE
Claims must be submitted within 14 days of delivery with photo evidence.
PROCESS
Contact us at info@utopicdream.store with your order number and photos of the issue. Approved claims will receive a replacement or full refund.
NO REFUNDS FOR:
- Change of mind
- Incorrect size ordered
- Color variations (screens may display colors differently)
All sales are final unless the item is defective or incorrect.
QUESTIONS?
Contact us at info@utopicdream.store