FAQs
Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Each piece is crafted to order and ships within 3-5 business days. Delivery typically takes 6-10 business days depending on your location and current logistics conditions. You'll receive tracking information once your order ships.
Where do you ship?
We currently ship to the United States and Puerto Rico. International shipping will be available in future drops.
Do you offer free shipping?
Yes. Free shipping is included on all Genesis Collection pieces.
Product & Sizing
How do I find my size?
Each product page includes a detailed size chart. Our Genesis tees feature an oversized fit for a relaxed, premium silhouette.
What materials do you use?
We use premium quality fabrics designed for comfort and durability. Specific material details are listed on each product page.
When is each piece made?
Each garment is crafted to order when you place your purchase. This made-to-order approach ensures quality and reduces waste, aligning with our commitment to intentional production.
Orders & Returns
Can I modify or cancel my order?
Contact us immediately at info@utopicdream.store if you need to modify your order. Once production begins, changes may not be possible.
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags. Please review our full Refund Policy for complete details.
How do I initiate a return?
Email us at info@utopicdream.store with your order number and reason for return. We'll provide return instructions and a prepaid shipping label.
About Utopic Dream
What makes Utopic Dream different?
We create premium streetwear through narrative-driven design. Each collection tells a story—merging urban luxury with cosmic vision through limited edition drops.
Are your collections limited edition?
Yes. Genesis Collection and future drops are produced in limited quantities. Once they're gone, they're gone.
How can I stay updated on new drops?
Sign up for our newsletter at the bottom of the page to be first to know about new collections, restocks, and exclusive releases.
Contact
How can I reach you?
Email us at info@utopicdream.store. We typically respond within 24-48 hours.